Aiphone
Most Aiphone apartment intercoms ring a station or Aiphone's app, not a phone number. Here's how to tell if yours can call one and use Enterkey.
Aiphone is one of the biggest intercom makers in North America, but most of its apartment systems do not call a phone number. The GT series rings the station in your suite and Aiphone's own app. The IXG series can call one phone number per unit, but only when the building has added Aiphone's cellular gateway. Enterkey needs a panel that dials a phone number, so the honest answer for most Aiphone buildings is no, and this page shows how to check yours.
Does an Aiphone GT intercom call your phone?
No. Aiphone's GT setting manual says the GT system enables calling and communication among the linked stations only. To answer on a phone, residents use the AIPHONE Type GT app, which pairs with a Wi-Fi tenant station in the suite (up to eight devices) and which Aiphone describes as a supplementary tool for that station. There is no number in a GT directory that a buzzer app could take over, so Enterkey cannot answer a GT panel.
Can an Aiphone IXG call a cell phone number?
Only with the IXGW-TGW gateway. On its own, an IXG entrance station calls the IXG-2C7 tenant stations and the IXG mobile app. With an IXGW-TGW and an activated Aiphone SIM plan (the gateway is also sold in the IXGS-TE telephone entry kit), the entrance station can call one phone number per unit, the primary tenant's, as well as or instead of the app. Management turns that on per unit, and the person who answers opens the door by pressing a key the installer chose; Aiphone publishes no default.
If your building's IXG panel already calls your phone number, that stored number is the one Enterkey replaces. Two things to ask first: which key opens the door, and what number the gateway calls from, so it isn't screened as spam. Email support@enterkey.app with the answers and we'll confirm the setup.
Sources: Aiphone GT System Setting Manual (December 2020), AIPHONE Type GT app operation manual (June 2025), IXGW-TGW product page and specification sheet, IXGS-TE instructions and Aiphone's remote management guide for registering tenant phone numbers, all checked October 18, 2026.
What if your Aiphone panel can't call a phone?
Then the building would have to add a gateway or a telephone-entry panel, which is a management decision, not a resident setting. This request template is still the place to start: it explains in one page what changes and what doesn't. The apartment buzzer guide and the Viking and DoorKing pages show what a dial-out system looks like.
How do you tell if yours is compatible?
The test is simple: when a visitor buzzes your unit, does your cell phone (or a phone number you chose) ring? If yes, your system dials out, and Enterkey works by giving it a smarter number to dial. If your buzzer only rings a wired handset inside your unit and can't call an outside line, it isn't compatible.
Not sure? Ask your property manager one question: "Can the directory entry for my unit point at any phone number?" If the answer is yes, you're set: see how Enterkey works, and if you get stuck, support@enterkey.app answers within hours.
Ready to ask? This request template is written to be forwarded as is: it tells your manager exactly which field to change and how to undo it.
Try it on your own buzzer
Setup is one directory change by your property manager, and it costs nothing to find out.
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